As a team of qualified engineers we are comitted to bring you complete and professional support services, no matter how complex your requirements are. Our support offerings are wide and flexible so that we can provide you with a support package catered exactly to your business requirements.

Our support includes custom development services, network and system design and implementation services, business analysis, product and system maintenance services and ad-hoc consultancy services. 

As a base for further discussions we are offering the following outline:

Support Packages

We have a prepared a set of standard packaged support, which should cater for most basic support requirements. The available package are:

• 9-5, 5 days a week, business hours package with 10 e-mail incidents per month and 6h of phone support

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Support Subscriptions

Combined with products like the Pingtel SIPxchange ECS system we offer annual or tri-annual support subscriptions, which include a range of support packages plus all product updates.  

Full time Support Contracts

These include 24/7, 365 days a year full time support with a package of e-mail, phone and on-site support hours. 

Training Packages

We offer inhouse and grouped outhouse training packages for all our offerings. Please contact us for details. 

Per Incident Consulting/Support

Our per incident/per hour support offerings are based on standard market prices and ver competitive. Please contact us for a detailed offer.